Terms of service

Who these are with

B2Pair is operated by Limitless Outsourcing LLC, a company registered in Kosovo under number 812361880, at Bill Klinton 3, Prishtina 10000, Kosovo. “We” means us; “you” means the person or organisation using it.

Two kinds of account

Attending is open to anybody with an email address. Organising — running your own events — is switched on per account after we have spoken, and we may decline without giving a reason.

Using it

• One account per person. Do not share credentials or create accounts for people who have not asked for one.
• Do not use B2Pair to send unsolicited bulk messages, to scrape the directory, or to gather contact details for use elsewhere.
• Do not upload anything you do not have the right to upload, and do not misrepresent who you are or who you work for.
• Do not attempt to reach data belonging to people or events you are not part of.
• Do not use the AI features to generate anything unlawful, or to produce material about a person that you then present as ours.

We may suspend an account that does any of these. A suspension states its reason, and the person can still take a copy of their own data.

If you run events

You are the controller of your attendee list. That carries obligations we cannot discharge for you.

• You must have a lawful basis for the personal data you put into B2Pair, including anybody you import who did not register themselves.
• You must tell your attendees what you collect and why, in your own privacy notice.
• You are responsible for what you say to your attendees through the product, and for your own event's terms, refunds and tax.
• You must answer data requests from your own attendees. We will help you, and the export exists for that reason.

Our data processing terms form part of these terms where we process personal data on your behalf.

What you cover us for

If somebody brings a claim against us because of data you put into B2Pair, or because of something you did with it, that is yours to answer. You will cover our reasonable costs and any award. This is not an attempt to make you responsible for our mistakes: it does not apply where the claim arises from our own breach of these terms, our negligence, or our failure to follow your instructions.

The practical case is the one worth naming. An organiser who imports eight hundred people who never agreed to be imported has created a problem that lands on both of us, and only one of us was in a position to prevent it.

Money

• Where an event sells tickets, that sale is between the organiser and the buyer. The organiser sets the price, the tax treatment and the refund policy, and the money is theirs.
• We charge organisers for the platform. What that costs is agreed with each organiser rather than published, because it depends on the size and shape of the event.
• Credits pay for the operations that cost us money to run — the AI features. A failed operation is not charged, and a retried one is not charged twice.
• Credits are a prepaid allowance for those operations rather than money held on your behalf. They are not exchangeable for cash and do not expire while your account is open.

What is yours

Your content stays yours. You give us the permission needed to run the service — to store it, show it to the people your settings say may see it, and process it for the features you use. Nothing more, and it ends when you delete it.

Your attendee list is not a dataset we may use. It is not sold, rented, or used to train anybody’s model.

What the AI features produce

What a feature writes for you is yours to use. It is generated text about real people, so it can be wrong, and the product is built on that assumption: every claim carries the source it came from, anybody can correct what is written about them, and what a person writes about themselves outranks anything written for them. Check it before you act on it, particularly before you send it to somebody.

What we do not promise

• That the matching will be right. It is a considered suggestion with its reasoning attached, not a guarantee that a meeting is worth having.
• That anybody will turn up. We can tell you who did not, which is a different and more useful thing.
• Uninterrupted service. We will tell you about planned interruptions and work quickly on unplanned ones.

Ending it

You can delete your account whenever you like, in the product, without asking. An organiser can stop using B2Pair at the end of whatever has been agreed, and can export their data before they go.

We may end an account that breaks these terms. Where we do, we will say why, and the export remains available.

Liability

Nothing here limits liability for death, personal injury, fraud, or anything else the law does not permit us to limit. If you are using B2Pair as a consumer rather than for your work, nothing here takes away rights your own law gives you.

Beyond that, our liability is limited to what you paid us in the twelve months before the claim, and neither side is liable to the other for lost profits, lost business or lost opportunities. A meeting that did not happen is not a loss we can be asked to pay for.

Which law, and which courts

These terms are governed by the law of Kosovo, and disputes go to the courts of Pristina, Kosovo. Where you deal with us as a consumer, this does not deprive you of the protection of the mandatory law where you live.

Changes

If these change materially we will tell organisers directly rather than relying on a date at the top of a page.

These terms are written in plain English deliberately. Where a phrase could be read two ways, the reading a reasonable person would take is the one intended.